As part of our commitment to you and your employees UTN Training will deliver or

provide the following:

a) An environment that is conducive to learning activities

b) Appropriate equipment to support the learning activity

c) Knowledgeable and qualified tutors or verifiers

d) Appropriate and up-to-date course materials

e) Impartial examinations in accordance with awarding body requirements

f) An appeals procedure

In return we would ask the following:

Students

Students must abide by the following behavioural standards whilst attending a UTN

Training course:

a) Site rules relating to Health and Safety must be observed

b) Adhere to the No-smoking regulations in operation

c) Abusive, threatening or intimidating behaviour or language must not be used towards

other students or UTN employees

Yourselves

We would also ask that you help us to make the learning experience more

productive by undertaking

the following:

a) Informing students of our requirements relating to behaviour

b) Ensure that students bring with them the appropriate items as described in the course

joining details (i.e. approved PPE etc)

c) Informing UTN Training about any additional learning needs that may be applicable to an

individual student or anything else that may affect their performance in any assessment or

exams. Also any physical disibilities that may affect them during the course, assessments or

exams. (Note: This information must be passed to UTN Training before the commencement

of the course)

d) Informing UTN about any special dietary requirements that may be applicable to an

individual student.

(Note: This information must be passed to UTN Training before the commencement of the

course)